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Return Policy

  • Any School Gate Guardian system is returnable within 30 days of purchase.  There is a 20% restocking fee as well as forfeiture of the install, training, and shipping fee. 
  • Customer is responsible for the shipping costs of the returned hardware.
  • Returned items must be unopened and returned in the original packaging.  Items returned opened or used will not receive a refund on the opened or used items.
  • If a custom color has been chosen for Kiosk the device is not returnable.
  • An RMA must be issued by a School Gate Guardian employee before a return will be accepted.
  • RMA number must be clearly marked on the outside of the package.