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Return Policy
Any School Gate Guardian system is returnable within 30 days of purchase. There is a 20% restocking fee as well as forfeiture of the install, training, and shipping fee.
Customer is responsible for the shipping costs of the returned hardware.
Returned items must be unopened and returned in the original packaging. Items returned opened or used will not receive a refund on the opened or used items.
If a custom color has been chosen for Kiosk the device is not returnable.
An RMA must be issued by a School Gate Guardian employee before a return will be accepted.
RMA number must be clearly marked on the outside of the package.